Quality Supervisor

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 Syracuse, NY US
Position Description

SRCTec, LLC is currently seeking a quality supervisor capable of providing quality leadership to manufacturing processes, product quality engineering support to production programs, and to lead a team of quality control inspectors supporting manufacturing.


Quality Assurance

  • Provide front-line quality leadership and support for manufacturing and quality control personnel
  • Work with product support engineering to understand and resolve customer complaints and concerns
  • Review validation plans and reports with design and test engineering
  • Perform technical review of drawings, assembly instructions and work plans with manufacturing engineering
  • Identify risks to production and the management system and lead improvement initiatives to mitigate risks
  • Perform root cause analysis on failures and facilitate corrective actions as needed

Data Management

  • Facilitate validation and verification activities on manufacturing processes
  • Routinely apply statistical methods to manufacturing processes to identify opportunities
  • Summarize data, draw conclusions, and communicate to all levels of the organization
  • Lead and promote data-based decision making throughout the organization

Quality Control

  • Provide leadership to quality control inspectors to develop innovative product verification techniques
  • Provide material disposition on the material review board
  • Support customers and Defense Contract Management Agency (DCMA) during product source inspection activities

Required Behavioral Competencies

  • Ownership: Assume responsibility for product quality and metrics
  • Positive Attitude: Skilled at persuading, motivating and energizing others at all levels
  • Self-Awareness: Passionate and confident; able to flex style to direct or empower as the situation requires
  • Initiative: Able to work autonomously with minimal supervision
  • Influence: Able to guide and lead cross-functional teams to reach quality objectives

Position Requirements
  • Bachelor's degree in an engineering discipline (electrical engineering preferred) or technical discipline such as computer science, mathematics or statistics
  • Eight or more (8+) years of related work experience in a quality engineering or supervisory role, including:
    • Surface mount technology processing and verification (reflow, rework, AOI, X-Ray)
    • Process validation and verification techniques
    • Material requirements planning (MRP), manufacturing execution systems, and electronic timekeeping software
    • Providing leadership and coaching to direct reports by applying emotional intelligence
    • Structured root cause and problem-solving techniques (e.g. Lean Six Sigma) certification a plus
    • Prior experience in highly complex electromechanical products or radar/RF environments a plus
    • Strong statistical software skills using MS Excel, PowerPivot or Minitab a plus
    • Quality management system experience with ISO9001:2008/2015; AS9100 experience a plus

Security Clearance Requirements

Must be a U.S. citizen, green card holder or a protected individual as defined by 8 U.S.C. 1324b(a)(3). Applicants selected will be subjected to a background verification and drug screen.

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