Production Planner (SRCTec)

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 Syracuse, NY US
Position Description

SRCTec is seeking a planner in its North Syracuse, N.Y., facility. The selected applicant will review and analyze system material requirements planning (MRP) and other output reports and on-line screens to determine valid requirements, taking into consideration excess on-hand, on order, and work-in-process material.


  • Receive incoming customer orders and contracts
  • Review orders/contracts for accuracy in addresses, part numbers, revision levels, quantities, date, and special requirements
  • Perform clean up tasks (i.e., resolve discrepancies) prior to entry to drive greater order accuracy
  • Evaluate incoming sales orders with Master Scheduler for feasibility in the short and long-term with respect to production capacity
  • Upload all required documents such as order package/sales package documents to database
  • Enter customer order data into sales order module in an accurate and timely manner
  • Enter new order/line items as determined necessary
  • Update sales orders with modifications and communicate changes
  • Maintain shipping history and cumulative totals from shipping log
  • Maintain all related files and develop related reports
  • Maintain files on open orders, addresses, etc.
  • Maintain and create all “bill to” and “ship to” addresses as necessary
  • Create and maintain a phone number, where available, and address code for each customer in addition to the address
  • Create and maintain a listing of customer order/release idiosyncrasies
  • Create and maintain internal information on orders as required
  • Assist the planning department with all orders from initial sale through submit order
  • Adhere to procedural and administrative aspects of customer installation
  • Escalate and communicate customer needs to internal workgroup
  • Provide departmental support to planning department
  • Communicate relevant information to all internal team members, such as change in schedule dates
  • Gain thorough understanding of government and their processes, and execute government contract and Purchase Order management
  • Perform root cause analysis for supply chain-related issues
  • Monitor key performance indicators for planning and the sales order tracking
  • Develop recommendations that drive process improvements, operational efficiency, and forecasting accuracy

Position Requirements
  • Bachelor’s degree in business, supply chain or operations; in lieu of degree, four or more (4+) years of experience dealing with government contracts, enterprise resource planning (ERP) systems, and sales order processes in a manufacturing environment
  • Demonstrated proficiency in organizing and analyzing large data sets requiring advanced MS Excel, Word and database skills
  • Excellent interpersonal and customer service skills
  • Ability to work independently and as part of a team
  • Work effectively with teams throughout organization
  • Ability to meet deadlines with attention to detail
  • DoD contract management experience preferred
  • Individual must be able to work independently, be self-motivated, and have sound communication and organizational skills
  • Must be able to work through complex situations and be able to communicate effectively, be organized in both their thoughts and processes, and be able to remain calm when under pressure
  • Individual must have strong computer skills and problem-solving capabilities
  • Must be able to act independently

Security Clearance Requirements

Must be a U.S. citizen, green card holder or a protected individual as defined by 8 U.S.C. 1324b(a)(3). Applicants selected will be subjected to a background verification and drug screen.

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