Application Administrator

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Location:
 Syracuse, NY US
Position Description

SRC, Inc. is currently seeking an application administrator to work out of our headquarters office in Syracuse, N.Y. This position will manage and support critical business applications to ensure good performance and alignment with business goals. You will interact daily with internal customers and make sure their needs are being met while educating them on internal software products and capabilities. You will also liaise with software vendors. Candidates must be U.S. citizens and have a bachelor's degree and five or more years of experience.

Responsibilities

  • Perform installation, configuration, administration, patching/upgrades and tuning of software applications
  • Provide technical support and troubleshooting assistance on software application-related issues
  • Coordinate with customers and application vendors on technical issues, upgrades, licensing and maintenance renewals
  • Develop relationships with employees to better understand their processes and business needs
  • Partner with IT team members to ensure solid redundancy, recoverability and documentation exist for all critical business systems

Position Requirements
  • Bachelor’s degree in a technical specialty
  • Five years of experience successfully supporting business applications, to include end user support, administration, maintenance and upgrades
  • Experience leading application upgrades and implementations is required
  • Solid understanding of core Microsoft technologies
  • Experience with Deltek applications (e.g. Costpoint, MES, Shop Floor Time, Time Collection, GovWin CM, Cobra) is highly desirable
  • Knowledge of MS SQL Server would be helpful; experience with Oracle is a plus
  • Experience supporting Sharepoint is also a plus
  • Desire to work together with an IT team that cares about helping each other and providing real value to our business
  • Ability to think independently, negotiate with grace, and stay focused
  • Capacity to communicate clearly and with presence; strong verbal and written communication skills are mandatory
  • Flexibility in the face of shifting priorities

Security Clearance Requirements 

Must be a U.S. citizen. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
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